Commute: SG Support

How can we
help?

Quick checks for everyday issues, with a human reply when you need one.

Support forCommute: SGAbout the app

Nearby information

Allow location access so Commute: SG can show nearby bus stops, stations, traffic, parking and petrol information.

Transport data

Pull down or reopen the relevant screen to request the latest available information. Live data can occasionally be delayed or unavailable at its source.

Bus position unavailable

Vehicle position is shown only when it is supplied by the transport-data source. Arrival estimates may still be available.

Directions

Check the selected directions app in Commute: SG Settings. External map and navigation services manage their own routes and availability.

Sponsored recommendations

Shopee product cards are clearly labelled. Opening one takes you to Shopee, where Shopee’s terms and privacy practices apply.

Important information

Commute: SG is independent and is not operated by Singapore’s Land Transport Authority or any transport operator. Confirm critical journeys with official sources.

Still need help?

Tell us what happened.

Include what you were trying to do, your iPhone model and your iOS version when possible.

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